Payment and delivery

How to pay, track, and receive your order

Payments

 

You can pay for your order on our website using one of the services listed below. All the transactions are encrypted and protected.

  1. Credit Card – We accept Visa/MasterCard and American Express
  2. PayPal
  • – depends on your location some of the payment options can be unavailable.

Delivery

 

  1. We use EMS (Express delivery) and Japan Post (Airmail) service (both come with Tracking #). We can ship DHL upon request.
  2. Delivery time.   It depends on your country and the courier service. On average delivery takes from 5 to 14 days.
  3. We deliver worldwide.  However, due to the areas covered by the courier companies, we might not be able to deliver to all countries.
  4. Shipping costs. Shipping costs are estimated on checkout. The majority of the orders delivered to the most frequently used locations have a fixed delivery cost. Shipping costs may vary based on your location.

Processing and tracking your order

 

  1. Processing the order. Once your order is confirmed, you can track the status of your order using “this link” on our website. It usually takes 3-4 days to ship the order after receiving the payment.
  2. Tracking the package. After the order has been shipped, you’ll receive a tracking number which you can use to track the package. It will also be available in the “tracking the order” section.